Worldwide Logistics & Shipping

Tailored for direct-to-customer orders, our international parcel shipping offers flexible, cost-effective options to meet your customers’ expectations:
Express Shipping: 3–5 business days to major global markets (U.S., Europe, Asia, Australia) via DHL, UPS, FedEx and regional express carriers.
Economy Shipping: 7–12 business days for cost-conscious customers, with reliable delivery and full tracking.
Localized Delivery: Leverage our global warehouse network to ship from the nearest fulfillment center to your customer, cutting transit times by 50% and reducing shipping costs.
End-to-End Tracking: Real-time updates for you and your customers, from order processing to final delivery.

For bulk shipments, inventory replenishment or large-scale imports/exports, our freight forwarding services simplify global logistics:
Air Freight: Fast, reliable shipping for time-sensitive bulk orders (3–7 days global delivery), ideal for high-value or seasonal products.
Ocean Freight: Cost-effective solution for large-volume shipments (2–6 weeks), with FCL (Full Container Load) and LCL (Less Than Container Load) options.
Door-to-Door Service: We handle everything from origin pickup, customs clearance and transit to final delivery at your destination (warehouse, Amazon FC or customer location).
Freight Consolidation: Combine small shipments to reduce costs and streamline transit, perfect for startups or brands with lower volume.

Cross-border shipping regulations don’t have to be a headache—our experts handle all customs requirements to avoid delays or penalties:
Documentation Support: Prepare commercial invoices, packing lists, certificates of origin and other required documents for 220+ countries.
Regulatory Compliance: Ensure adherence to target market regulations (EU’s VAT, U.S. CBP, China’s customs rules, etc.) and product-specific standards (FDA, CE, RoHS).
Duty & Tax Guidance: Provide transparent estimates for duties, taxes and fees, helping you set accurate pricing for global customers.
Customs Brokerage: Partner with licensed customs brokers worldwide to expedite clearance and resolve any issues proactively.

The final step of the shipping journey is critical to customer satisfaction—we ensure fast, reliable last-mile delivery:
Local Carrier Partnerships: Collaborate with trusted regional carriers (e.g., USPS, Royal Mail, DPD, Cainiao) for seamless last-mile coverage.
Delivery Flexibility: Offer customers options like signature confirmation, delivery window selection and rerouting to reduce missed deliveries.
Urban & Rural Coverage: Reach customers in major cities and remote areas alike, with no gaps in global delivery.
Real-Time Delivery Alerts: Keep customers informed with SMS/email notifications for dispatch, out-for-delivery and successful delivery.

For sensitive or specialized products, we provide tailored shipping solutions to maintain quality and compliance:
Temperature-Controlled Shipping: Refrigerated or insulated packaging for perishables, pharmaceuticals, probiotics and cosmetics (meets Amazon’s meltable guidelines).
Fragile Item Handling: Custom packaging (bubble wrap, foam inserts, corrugated boxes) and labeling for electronics, glassware and delicate goods.
Oversized/Heavy Cargo: Shipping solutions for large items (furniture, fitness equipment, industrial parts) with specialized carriers and handling.

With 50+ fulfillment centers across North America, Europe, Asia and Australia, we combine global coverage with local market knowledge. Our regional teams understand local customs, carrier nuances and delivery expectations—ensuring seamless shipping wherever your customers are.

We’ve negotiated exclusive rates with 400+ global and regional carriers, including DHL, UPS, FedEx, USPS, Cainiao, SF Express and Royal Mail. This lets us match your shipment to the fastest, most cost-effective carrier—saving you 15–40% on shipping costs compared to direct carrier rates.

Stay in control of your shipments with our intuitive platform:
Track all shipments (parcels, freight, last-mile) in real time via your CLUMN dashboard.
Access detailed shipping analytics (transit times, delivery rates, cost breakdowns) to optimize your strategy.
Receive proactive alerts for delays, customs holds or delivery issues—with solutions to resolve them fast.

We believe global shipping should be affordable and predictable:
No hidden fees—transparent pricing with upfront quotes for all services.
Volume discounts for high-volume shippers (5,000+ units/shipments per month).
Shipping cost calculator to estimate costs for different destinations and carriers.
Consolidation and routing optimization to minimize unnecessary expenses.

Logistics doesn’t stop—and neither do we. Our multilingual support team is available 24/7 to:
Answer questions about shipping options, customs or tracking.
Resolve issues (delays, lost packages, returns) quickly and efficiently.
Provide guidance on optimizing your global shipping strategy.
Support you in multiple languages (English, Mandarin, Spanish, German, French).

We work with you to understand your shipment needs (volume, product type, destination, timeline, budget) and recommend the best shipping solution.

Our team prepares all required documents and ensures compliance with target market regulations.

We arrange pickup from your location (or supplier) and manage transit via air, ocean or parcel carrier—with real-time tracking.

Our customs experts and brokers handle clearance to avoid delays.

We coordinate with local carriers to deliver your shipment to its final destination.

Provide delivery confirmation, resolve any issues and share analytics to optimize future shipments.