Reimagining Cross-Border Fulfillment for Global Brands

At CLUMN Fulfillment, we’re more than a 3PL (Third-Party Logistics) provider—we’re a strategic partner dedicated to simplifying the complexities of global e-commerce. Founded on the belief that fulfillment should empower growth, not hinder it, we’ve built a platform and service model that puts your business at the center of everything we do.

For over two decades, our team of logistics veterans, tech innovators and customer success experts has navigated the ever-changing landscape of cross-border shipping, FBA prep, crowdfunding fulfillment and e-commerce logistics. We’ve seen firsthand the frustrations brands face: hidden fees, delayed shipments, compliance headaches and a lack of transparency. That’s why we set out to create a better way—one that’s transparent, scalable and tailored to your unique needs.

Today, CLUMN Fulfillment supports B2C, D2C, Amazon and crowdfunding brands worldwide, with a global network of 50+ strategically located warehouses, partnerships with 400+ trusted carriers and a tech-driven platform that integrates seamlessly with your favorite sales channels. Our mission? To take the hassle out of logistics, so you can focus on what you do best: creating exceptional products, nurturing customer relationships and scaling your business.

Our Story: Born from a Vision to Simplify

CLUMN Fulfillment was founded by Sarah Chen, a logistics leader with 25+ years of experience in global supply chains. After witnessing countless brands struggle with rigid, one-size-fits-all fulfillment solutions—where hidden costs, slow support and non-compliance derailed growth—Sarah set out to build a company that prioritizes flexibility, transparency and customer success.

What started as a small team with a big idea has grown into a global operation, but our core values remain unchanged. We believe that fulfillment should adapt to your business, not the other way around. Whether you’re a startup shipping your first order or an enterprise expanding into new markets, we meet you where you are and grow with you—no minimums, no lock-ins, just personalized support and solutions that work.

Our Core Values: Guiding Every Decision

Every interaction, every process and every solution we build is rooted in four foundational values:

1. Customer-Centricity

Your success is our success. We treat your business like our own, taking the time to understand your goals, challenges and unique needs. From dedicated customer success managers to 24/7 support, we’re here to solve problems, anticipate needs and deliver results that move your business forward.

2. Transparency

No hidden fees, no vague pricing, no surprise delays. We believe you deserve full visibility into every aspect of your fulfillment—from inventory levels and shipping costs to order statuses and tracking. Our platform and team provide clear, real-time updates, so you can make informed decisions with confidence.

3. Innovation

The e-commerce landscape evolves fast—and so do we. We invest in cutting-edge technology, AI-driven logistics tools and continuous process improvement to stay ahead of industry trends. From automated order syncing and real-time inventory tracking to AI-enhanced shipping routing, we leverage innovation to make your fulfillment faster, more efficient and more cost-effective.

4. Reliability

When you partner with CLUMN, you can rest easy knowing your orders are in safe hands. We deliver 99.9% order accuracy, on-time delivery and 100% compliance with Amazon, crowdfunding and international shipping standards. Our global warehouse network and carrier partnerships ensure your products reach customers—wherever they are—on time and in perfect condition.

Our Global Reach, Local Touch

With fulfillment centers across North America, Europe, Asia and Australia, we position your inventory closer to your customers—reducing shipping costs by up to 40% and cutting transit times. We ship to over 220 countries via trusted carriers like UPS, FedEx, DHL, USPS, Cainiao and SF Express, offering flexible shipping options (express, economic, air, ocean, freight) to fit every budget and timeline.

But global reach doesn’t mean impersonal service. Our local teams understand regional regulations, customs requirements and market nuances, ensuring seamless cross-border fulfillment—whether you’re shipping to a backer in Berlin, a customer in Tokyo, or an Amazon shopper in New York.

Who We Serve

We’re proud to partner with brands of all sizes and industries, including:

  • D2C & B2C Brands: From apparel and beauty to home goods and tech, we streamline e-commerce fulfillment for direct-to-consumer businesses.

  • Amazon Sellers: Our FBA Prep services ensure compliance, fast turnaround and cost savings for brands selling on Amazon.

  • Crowdfunding Creators: We handle end-to-end fulfillment for Kickstarter, Indiegogo and platform campaigns, turning backers into loyal customers.

  • Startups & Enterprises: Whether you’re shipping 10 orders a month or 10,000, our scalable solutions adapt to your growth.

Our Promise to You

When you choose CLUMN Fulfillment, you’re not just getting a logistics provider—you’re getting a partner that’s invested in your success. We promise to:

  • Deliver transparent, cost-effective solutions tailored to your needs.

  • Provide 24/7 support and real-time visibility into your fulfillment.

  • Stay ahead of industry changes to keep you compliant and competitive.

  • Grow with you, adapting our services as your business evolves.

Join the CLUMN Community

Today, hundreds of brands worldwide trust CLUMN Fulfillment to handle their logistics—and we’re ready to welcome you. Whether you’re looking to simplify e-commerce fulfillment, ace Amazon FBA prep, or deliver crowdfunding rewards seamlessly, we’re here to help you grow faster, smarter and with less stress.